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Crystal Jewellery Repair Voucher

These Terms and Conditions (the "Terms") apply to the use of the Crystal Jewellery Repair Voucher (the "Voucher") provided by Harmony & Flow Within ("Company"), a company registered in Australia. By purchasing, receiving, or using the Voucher, you agree to be bound by these Terms. Please read them carefully before proceeding.

Voucher Redemption:

  • The Voucher can be redeemed exclusively for repair services on crystal jewellery at Harmony & Flow Within, located at 10 Bunker Street Minchinbury NSW 2770, Australia.

  • To redeem the voucher please email info@harmonyandflow.com.au and please include photos and provide details of the repair you seek.

  • The voucher must be included in the package when shipping the item for repairs.  The voucher will not be returned with the repaired item.

  • If you purchased the crystal Jewellery from Harmony & Flow Within and a fault occurs within 3 months of purchase then it will fall under the warranty policy.

Validity:

  • The Voucher is valid for a period of 3 years from the date of issuance.

  • Expired Vouchers will not be accepted or extended.

Redemption Value:

  • The Voucher holds no cash value and cannot be exchanged for cash or any other services.

  • Any remaining balance on the Voucher after the repair service is completed will not be refunded or credited.

Usage Limitations:

  • The Voucher is valid for a one-time use only.

  • The Voucher is non-transferable and cannot be resold or exchanged.

  • The Voucher is not replaceable if lost or stolen.

Service Limitations:

  • The Voucher may only be used for the repair of crystal jewellery at Harmony & Flow Within

  • The Voucher does not cover the cost of any additional services or products, such as replacement gemstones, decorative pieces (findings), or any customisation.

  • The Voucher does not cover any shipping and handling costs.

  • The Company reserves the right to refuse services not covered by the Voucher.

Appointment and Service Availability:

  • Repair services are subject to appointment availability at Harmony & Flow Within.

  • It is recommended to schedule an appointment in advance.

  • The Company is not responsible for any delays in service due to scheduling limitations.

Liability:

  • The Company is not liable for any loss, damage, or theft of the Voucher.

  • The Company is not liable for any damage or loss of jewellery while it is being repaired.

  • The Company's liability is limited to the repair services provided.

 

Disputes:

  • Any disputes related to the Voucher or services must be addressed with the Company directly.

  • These Terms are governed by the laws of Australia, and any disputes will be subject to the jurisdiction of the courts of Australia.

Modification and Termination:

  • The Company reserves the right to modify or terminate these Terms and Conditions at any time, with or without notice.

  • Modifications to the Voucher or these Terms will be effective immediately upon posting on the Company's website or in-store.

By purchasing, receiving, or using the Voucher, you acknowledge and accept these Terms and Conditions. If you do not agree with any part of these Terms, please do not purchase, receive, or use the Voucher.

For any questions or concerns, please contact

Harmony & Flow Within

Info@harmonyandflow.com.au

0439 262 247

Last Updated: 23 October 2023

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